A Borrower Conversion Machine

 

The System - Answers the 5 Questions borrowers always ask

• What's the rate?

• What's the payment?

• How much can I afford?

• What are the closing costs?

• What types of loans are best for me?

Don't Push Customers Away!

• Borrowers get valuable information WITHOUT talking to loan originator

• During periods of high call volume - can't reach a human - the borrower can still interact

New School v. Old School

 

99.87% of lenders require consumers to fill out an application and wait for an individual to contact them. (Old School)  Even the miniscule percentage who provide real time information require the customer to complete an application and speak with a representative to formalize quotes. 

 

Unsurprisingly CUSTOMERS DON'T TRUST ORIGINATORS.  They are afraid of being rejected.  As a result a borrower will shop around for information and will only speak with someone as a last resort.  This result: we literally reject a customer before he or she applies, forcing him or her to shop around until realizing the only way to proceed is through the loan officer.  Hence, the Virtual Loan Officer.   

 

With VLO, a customer can get all the information he or she would receive from an individual without having to wait.  Engaging the customer, allowing the customer to choose the information her or she wants and make the application decision at his or her own pace creates a customer who stops shopping. 

 

Customized Solution

 

We customize Virtual Loan Officer to match your company's brand.  This is referred to as "white-labeling" or "private labeling."